Subprocessor List

Last Updated: 22 May 2026

This is the list of third-party service providers (“subprocessors”) that Crowdify Pty Ltd (ABN 47 692 719 305) uses to operate the Platform. Each subprocessor is bound by a written agreement (or its published equivalent) to handle personal information confidentially and only for the purposes described below. See our Privacy Policy for more on how we share personal information.

Supabase Inc.
Purpose: Managed PostgreSQL database, authentication, file storage, and realtime services
Data types: All Account data; salted password hashes; Event content; community posts; direct messages; uploaded files (event images, profile photos); transaction records
Location: United States (Supabase corporate); Australia (database hosted in AWS ap-southeast-2 Sydney)
Vercel Inc.
Purpose: Hosting and content delivery for the Crowdify web application; serverless function execution; edge caching
Data types: Request/response metadata (IP address, user agent, URL paths); session cookies in transit
Location: United States (corporate); global edge network including Sydney region
Stripe Payments Australia Pty Ltd (ABN 88 600 314 140, AFSL #500105)
Purpose: Card payment processing, payouts to Organisers (Stripe Connect Express), Organiser KYC/AML verification
Data types: Card numbers and CVV (Stripe only — never seen by Crowdify); transaction metadata; Organiser identity documents and bank-account details; risk and fraud signals
Location: Australia (regulated entity); processing infrastructure in the United States and Ireland
Brevo (Sendinblue)
Privacy policy
Sendinblue SAS
Purpose: Transactional email delivery (ticket confirmations, refund notifications, password resets, security alerts); marketing email delivery where you have opted in
Data types: Email address; first/display name; email engagement metrics; marketing-consent state
Location: France and Germany (European Union)
FingerprintJS Pro
Privacy policy
FingerprintJS, Inc.
Purpose: Anti-fraud device and browser fingerprinting; multi-account abuse detection; self-funding prevention on Crowdfunded Events
Data types: Browser and device signals; pseudonymous "visitor ID"; confidence score
Location: United States (corporate); regional infrastructure including Asia-Pacific
Twilio Inc.
Purpose: Phone-number lookup and validation when you add or verify a phone number on the Platform
Data types: Phone number; line type; carrier; country
Location: United States
PostHog Inc.
Purpose: Product analytics — page views and feature usage; helps us improve the Platform. Session replay is disabled.
Data types: Pseudonymous user identifier; page paths; event names and properties; device type; browser type; consent state
Location: United States and European Union (we have configured the EU region where supported)
Apple Push Notification Service (APNs)
Privacy policy
Apple Inc.
Purpose: Delivery of push notifications to the Crowdify iOS application
Data types: iOS device push token; notification payload (no card data, no password, no government ID)
Location: United States; global Apple infrastructure
Firebase Cloud Messaging (FCM)
Privacy policy
Google LLC
Purpose: Delivery of push notifications to the Crowdify Android application
Data types: Android device push token; notification payload
Location: United States; global Google infrastructure
International data transfers

Several subprocessors are located outside Australia. We rely on APP 8.2 reasonable steps, contractual commitments, and (where available) industry certifications (PCI-DSS, SOC 2, ISO 27001) to ensure overseas recipients do not breach the Australian Privacy Principles. See the Privacy Policy section 11 for more.

Changes to this list

We may add or change subprocessors from time to time. Material changes (adding a new subprocessor or changing one in a material way) will be notified by email to Account holders at least 14 days before the change takes effect, except where the change is urgent for security or legal reasons. The “Last Updated” date at the top of this list will be revised on each change.

Contact

Subprocessor questions and objections: privacy@crowdify.com.au