"Crowdify," "we," "our," "us": Crowdify Pty Ltd (or relevant operating entity)
"Organizer": A user who creates, lists, or manages an event on the Platform
"Attendee": A user who purchases or registers for a ticket through the Platform
"User": Any person accessing or using the Platform
"Services": Event listing, ticketing, payment facilitation, and event page hosting

Crowdify provides a technology platform only.
Crowdify does not organise, host, manage, supervise, or control events
All events are created, owned, and delivered solely by Organizers
Ticket purchases form a direct contract between the Organizer and the Attendee
Crowdify is not a party to that contract.

Users must be 18 years or older
Users acting for a business confirm they have authority to bind that business
Certain events may have age or legal restrictions imposed by law or Organizers

An account may be required to access Platform features
Users are responsible for maintaining account security
Users must provide accurate, current, and complete information

Users must not:
• Use the Platform for unlawful purposes
• Resell, transfer, or share tickets outside the Crowdify Platform
• Attempt to hack, scrape, reverse-engineer, or disrupt the Platform
• Post false, misleading, or offensive content
• Infringe intellectual property or privacy rights

Organizers are solely responsible for their events, including:
• Accuracy of all event details (date, time, venue, pricing, capacity)
• Obtaining all required permits, licences, approvals, and insurance
• Compliance with all applicable laws, including consumer protection laws
• Event safety, delivery, and operations
• Handling attendee complaints, disputes, injuries, or claims
• Managing refunds, cancellations, and chargebacks

Crowdify does not guarantee event quality, safety, or success.

Attendees acknowledge that:
• Ticket purchases are contracts with the Organizer
• Attendance is at their own risk, subject to consumer law protections
• They must review event details and refund policies before purchase
• They must comply with venue rules and applicable laws

Payments are processed via third-party providers (e.g. Stripe)
Crowdify does not store full payment card details
Paid events include:
• A 12% platform fee retained by Crowdify
• Applicable third-party processing fees

Funds are released to Organizers only after:
• Funding goals are met
• Required verification checks are passed
• Valid payout details are provided

If an event does not reach its funding goal:
• Attendees are fully refunded
• No payout is made to the Organizer

Before Payout:
• Attendees are automatically refunded if the event is cancelled or fails to meet its goal

After Payout:
• Organizers must refund all Attendees within 14 days
• Proof of refunds may be required
• Failure to refund may result in:
  - Deduction from future payouts
  - Account suspension
  - Recovery actions

Refund rights required by law always apply.

Chargebacks are handled between the Attendee, Organizer, and payment provider
Organizers are responsible for responding to disputes
Crowdify may recover chargeback amounts and fees from Organizers
Purchases made through Crowdify are not Apple purchases.
Apple has no obligation to issue refunds for Crowdify transactions.

Attendees are entitled to:
• Clear and truthful event information
• Transparent pricing and fees before purchase
• Access to refund and cancellation policies
• Protection under applicable consumer protection laws

Crowdify may remove events that are misleading, unsafe, or unlawful.

Organizers may update event details.
Attendees will be notified of material changes where reasonably possible
If a change materially alters the event, refund rights may apply under law

Users may report:
• Fraudulent or misleading events
• Unsafe conditions
• Harassment or illegal conduct

Crowdify may:
• Investigate reports
• Remove events or content
• Suspend or terminate accounts
• Share information with authorities where required by law

Crowdify reserves the right to:
• Review, approve, reject, or remove events
• Remove content that violates these Terms or laws
• Limit or suspend access to the Platform

Crowdify does not pre-screen all content and does not guarantee event legitimacy.

Personal data is processed in accordance with Crowdify's Privacy Policy
Crowdify complies with applicable privacy laws, including:
• Australian Privacy Act
• GDPR (where applicable)

Attendee data may only be used by Organizers for event management unless explicit consent is given

Crowdify owns its branding, software, and Platform technology
Organizers retain ownership of event content they submit
Users grant Crowdify a worldwide, royalty-free licence to use content for Platform operation and promotion

The Platform is provided "as is" and "as available".
Crowdify does not warrant that:
• Events will occur as planned
• The Platform will be uninterrupted or error-free
• Events will meet Attendee expectations

To the maximum extent permitted by law:
Crowdify is not liable for:
• Event cancellations, changes, or failures
• Injuries, damages, or losses at events
• Organizer acts or omissions

If Crowdify is found liable:
Liability is capped at the fees Crowdify earned from the transaction in the prior 12 months

Nothing in these Terms limits non-excludable consumer rights.

You agree to indemnify and hold harmless Crowdify from claims arising from:
• Breach of these Terms
• Your event or attendance
• Misuse of the Platform

These Terms are between you and Crowdify, not Apple.
Apple:
• Is not responsible for the Crowdify app or its content
• Has no obligation to provide maintenance or support
• Has no obligation to issue refunds for Crowdify transactions

Any claims relating to the app must be directed to Crowdify.

Crowdify integrates third-party services (e.g. Stripe).
Crowdify is not responsible for outages, errors, or failures caused by third-party providers.

Crowdify may suspend or terminate accounts for violations of these Terms.
Sections relating to liability, indemnity, intellectual property, and governing law survive termination.

Crowdify may update these Terms.
Material changes will be notified where reasonably possible.
Continued use of the Platform constitutes acceptance.

These Terms are governed by the laws of [Insert State/Country].
Disputes are subject to the courts of [Insert Location], unless consumer law requires otherwise.

Crowdify is not responsible for delays or failures caused by events beyond reasonable control.

If any provision is invalid or unenforceable, the remaining provisions remain in effect.

These Terms, together with incorporated policies, form the entire agreement between you and Crowdify.

info@crowdify.com.au